If you have questions about your ERAP application, we’re available by phone or web chat. Call (918) 922-8282 or click the logo in the bottom right of your screen to connect by chat.

 

Note: Applications are currently closed for ERAP. We are processing all applications and expect the process to take a few months. Find additional housing resources below.

This Emergency Rental Assistance Program (ERAP) is coordinated by Restore Hope with support from the City of Tulsa, Tulsa County, and the State of Oklahoma with funds awarded by the U.S. Department of Treasury. We have distributed over $52.5 million to ERAP applicants which is over 100 times more than we distributed any single year before COVID. We’re grateful to have the opportunity to connect people to these emergency funds to ensure people in northeastern Oklahoma remain in their homes.

ERAP by the Numbers

Updated 8/3/22

Million Distributed

Households Served

Landlords Served

Average Payment Per Household

We just want to thank your organization from the bottom of our hearts! We are extremely grateful! We would have been homeless if it weren’t for you guys! Thank you, again!  -J

I just wanted to thank you for being so helpful in assisting my son and me in keeping our home. It has been a very hard few months and it makes things much more doable when you have a place to live. Again I appreciate you. -A

I’m crying tears of joy and gratitude right now... if you only knew how much weight this took off my shoulders. I thank you so much for your help. I am so grateful for this. -N

You guys are awesome and providing a great service to so many… you have sure blessed a lot of lives! You have also been an answer to our prayers. – Pete, Tulsa Area Landlord

Already applied for ERAP?

If you have already applied for ERAP, we are continuing to process your application.

Please continue to check your email for any updates from our processing team. The emails will come from erap [at] restorehope [dot] org.

We are partnering with Tulsa Responds to help answer questions more efficiently. Call them anytime Monday through Friday from 8am to 5pm: 918.922.8282.

Downloadable Resources for Applicants

If you applied for ERAP before Jan. 30, 2022 and have questions about your application, the following documents provide answers to several anticipated questions:

If you’ve already applied but have questions about the application process or how to upload documents, the following downloads could be helpful:

If you have questions that aren’t addressed in the above documents or on this page, please call our partner Tulsa Responds weekdays between 8am and 5pm CST so they can assist. 918.922.8282.

When can I apply?

We suspended accepting new applications on Jan. 30, 2022. Applications received before Jan. 30 at midnight will continue to be processed and funding will continue to be distributed.

When will I receive funds?

Application time varies based on need. There are two steps in the process: application processing and payment processing.

Application processing varies on a case-by-case basis dependent on the completeness of the application and urgency of the support needed. We are prioritizing applicants who are at higher risk of homelessness, eviction or disconnect which means some high risk folks have been processed AND received funds within less than a week whereas others have taken multiple weeks just to process. We are strictly adhering to Treasury Guidelines for the program which means following up with people who have incomplete applications to get the information we need to process.

Payment processing: On average, funds will be released within a week of Restore Hope receiving a signed pledge back from a landlord. It can take up to 2-3 additional weeks for the bank and USPS to process and deliver that payment. ACH deposits are processed separately and can take up to 3 business days to be deposited once the bank has processed a request. Please consider these time frames before contacting Restore Hope about a “lost payment.”

Application taking a while? Be sure to check your email for updates and respond to requests for additional information. If your application is taking longer than 6 weeks please know that we are processing every single application. We hope to get to yours very soon! Take comfort knowing that we expect most people will qualify for support.  Also know that if your processing time surpasses additional rent or bill payments your requested amount will be increased to cover those additional bills (if approved).

If you have applied for support but have since received an eviction notice or are scheduled to be disconnected, please email erap [at] restorehope [dot] org to let us know. 

Additional Housing Resources

If you are currently in need of housing support and have not applied for ERAP, there are other resources available. We are outlining some of those resources for you here.

Social Services Hub

A weekday in-person resource for people who are being evicted. Check on the status of your pending application, get help with document uploads, get connected with free legal aid, mediation, financial empowerment, and additional resources.

  • Location: Iron Gate (501 W Archer St, Tulsa, OK 74103)
  • Hours: Monday through Thursday, 1 p.m. to 4:30 p.m. 
  • Contact Info: Please call/text 918-218-4138 if you have questions about accessing the Hub or if you need a free bus pass to/from your eviction court date or the Hub.

Not sure who to call? Call 2-1-1

2-1-1 provides free and confidential help and hope for those in need, 24/7. Get connected to the right social services near you, including crisis support. 

Housing Solutions Landlord Tenant Resource Center

The LTRC is a resource center for pro-se landlords and tenants. We offer “know your rights/responsibilities” education, information about available resources (to include available landlord programs and incentives), and eviction prevention and diversion support. The Center also offers onsite services for landlords and tenants.

Community Cares Partners

Oklahoma Community Cares Partners (CCP) organizes the Emergency Rental Assistance program in the other half of the State of Oklahoma and they are currently still accepting applications. Learn more and apply on their website.

If you have questions about your ERAP application, we’re available by phone or web chat. Call (918) 922-8282 or click the logo in the bottom right of your screen to connect by chat.

 

Owasso Community Resources

A weekday resource for referrals concerning rent and utility assistance.

  • Location: 109 N. Birch, Owasso
  • Contact Info: Call Baine Freeman at 918-272-4969 weekdays between 11 am to 2 pm.

Broken Arrow Neighbors

Providing limited financial assistance for past-due rent and utilities for people living in Broken Arrow and Coweta.

Catholic Charities of Eastern Oklahoma

Provides a variety of assistance including support for finalizing applications for those who have already applied for ERAP, and identifying additional community resources.

Financial Empowerment Center

One-on-one professional financial counseling at no cost to all residents. Services are free and available to anyone regardless of income. Need help managing or reducing your household debt? Want advice on how to build or restore your personal credit? Have a budget but need some specific tips on how to better save for retirement or another goal?

Certified financial counselors are available for personalized guidance and can help you deal with a wide range of personal financial issues.

For more information about Tulsa’s financial resilience programs in partnership with Goodwill email FinancialCoach [at] goodwilltulsa [dot] org